Privacy policy

Effective date: September 4, 2026

This Privacy Policy explains how Moreno Interior LLC, doing business as Moreno California (“Moreno,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit or purchase from morenocalifornia.com, communicate with us, or otherwise use our services.

Contact details

Data controller/business: Moreno Interior LLC
Trading name: Moreno California
Email: info@morenocalifornia.com
Address: 2658 Griffith Park Boulevard #361, Los Angeles, CA 90039, United States
Swedish organisation number: 502100-4246
Swedish VAT number: SE502100424601

Personal information we collect

Depending on how you interact with Moreno, we may collect:

• identifiers and contact information, such as your name, billing and shipping addresses, email address, and telephone number;
• order and transaction information, such as products purchased, order history, payment status, discounts, returns, and fulfillment details;
• payment information processed by Shopify and payment providers; Moreno generally receives transaction confirmation and limited payment details rather than complete card numbers;
• account, preference, and marketing information, including newsletter choices and saved settings;
• communications and customer-service information that you provide in emails, forms, reviews, or other messages;
• device and usage information, such as IP address, browser, device type, pages viewed, referring URLs, approximate location, cookies, and similar technologies; and
• information needed to prevent fraud, maintain security, comply with law, and protect our customers and business.

We collect information directly from you, automatically from your browser or device, and from service providers involved in operating the store, processing payments, fulfilling orders, analytics, advertising, and fraud prevention.

How we use personal information

We may use personal information to:

• provide products and services, process payment, fulfill and deliver orders, and handle returns;
• communicate about orders, customer-service requests, policy changes, and security;
• personalize and improve the store, measure site performance, and understand how customers use it;
• send marketing messages when permitted and honor unsubscribe or withdrawal requests;
• detect and prevent fraud, abuse, unauthorized transactions, and security incidents;
• comply with legal, tax, accounting, regulatory, and contractual obligations; and
• establish, exercise, or defend legal claims and protect the rights and safety of Moreno, customers, and others.

Where required, we rely on one or more lawful bases, including performance of a contract, compliance with a legal obligation, consent, and our legitimate interests in operating and protecting the business. You may withdraw consent at any time where processing is based on consent, without affecting processing that occurred before withdrawal.

How we disclose personal information

We may disclose personal information to:

• Shopify, which hosts and powers the store;
• payment processors and financial institutions;
• warehouses, fulfillment partners, carriers, customs agents, and delivery providers;
• technology, hosting, customer-support, analytics, security, fraud-prevention, and marketing providers;
• professional advisers, insurers, auditors, regulators, courts, and law-enforcement authorities when reasonably necessary or legally required;
• parties involved in a merger, financing, reorganization, sale, or transfer of all or part of the business; and
• other parties when you direct us or provide consent.

These providers may process information in countries other than your own. Where required, we use recognized safeguards for international transfers.

Cookies, analytics, and advertising

The store and its providers use cookies and similar technologies to keep the site functioning, remember preferences, understand traffic, prevent fraud, and, when enabled, measure or personalize advertising. Some technologies may be considered “selling,” “sharing,” or targeted advertising under certain privacy laws even when no money is exchanged for personal information.

Where required, you can manage non-essential cookies through the store’s cookie banner or privacy-preference link. Browser settings can also block or delete cookies, although doing so may affect site functionality. Where applicable, Moreno honors legally recognized opt-out signals, including Global Privacy Control, through the store’s configured privacy tools.

Marketing communications

You can unsubscribe from marketing emails using the link in the message or by contacting info@morenocalifornia.com. You may continue to receive non-marketing communications concerning orders, transactions, security, or customer service.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including fulfillment, customer service, fraud prevention, accounting, tax, dispute resolution, and legal compliance. Retention periods vary by record type and applicable law.

We use reasonable administrative, technical, and organizational safeguards. No online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection; to withdraw consent; and to opt out of certain sales, sharing, targeted advertising, or profiling. You may also have the right to appeal a decision or complain to a data-protection authority.

California residents may have rights to know, delete, correct, and opt out of the sale or sharing of personal information, to limit certain uses of sensitive personal information, and to receive equal service when exercising those rights, where the applicable law applies to Moreno.

EEA and UK residents may have rights under applicable data-protection law, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. They may lodge a complaint with their local supervisory authority.

To make a request, email info@morenocalifornia.com with the subject “Privacy Request.” We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law.

Children

The store is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child has provided information improperly.

Third-party sites

The store may link to websites or services not controlled by Moreno. Their privacy practices are governed by their own policies, and Moreno is not responsible for those practices.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post the revised policy with a new effective date and provide additional notice where required.

Questions and complaints

Contact info@morenocalifornia.com with privacy questions or complaints. If we cannot resolve a concern, you may have the right to contact the privacy or data-protection authority where you live.